Comments on: Adobe Support for Canon 40D Will Not Be Delayed http://digiphoto.thepodcastnetwork.com/2007/09/12/adobe-support-for-canon-40d-will-not-be-delayed/ Digital Photography tips & tricks Thu, 04 Dec 2008 22:53:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Matt http://digiphoto.thepodcastnetwork.com/2007/09/12/adobe-support-for-canon-40d-will-not-be-delayed/comment-page-1/#comment-43076 Matt Fri, 14 Sep 2007 10:47:13 +0000 http://digiphoto.thepodcastnetwork.com/2007/09/12/adobe-support-for-canon-40d-will-not-be-delayed/#comment-43076 YAAAYYYYY http://blogs.adobe.com/jnack/2007/09/camera_raw_42_lr_12.html Of course I feel stupid that I made such a fuss, but I wish they could have been a little more specific about the release... YAAAYYYYY

http://blogs.adobe.com/jnack/2007/09/camera_raw_42_lr_12.html

Of course I feel stupid that I made such a fuss, but I wish they could have been a little more specific about the release…

]]> By: Matt http://digiphoto.thepodcastnetwork.com/2007/09/12/adobe-support-for-canon-40d-will-not-be-delayed/comment-page-1/#comment-42870 Matt Wed, 12 Sep 2007 01:38:28 +0000 http://digiphoto.thepodcastnetwork.com/2007/09/12/adobe-support-for-canon-40d-will-not-be-delayed/#comment-42870 I apologize for being so tenacious (and wordy) about this, but there is one other thing I forgot to mention. I can understand that it's a major deal to create an update for Lightroom and it's unreasonable to expect it in this instance. However, I would think that it wouldn't be nearly as hard to add the 40D (and maybe some other recently released cameras that are unsupported) to the Adobe DNG converter. All I want to do is get the images into Lightroom–DNG is fine with me! I apologize for being so tenacious (and wordy) about this, but there is one other thing I forgot to mention. I can understand that it’s a major deal to create an update for Lightroom and it’s unreasonable to expect it in this instance. However, I would think that it wouldn’t be nearly as hard to add the 40D (and maybe some other recently released cameras that are unsupported) to the Adobe DNG converter. All I want to do is get the images into Lightroom–DNG is fine with me!

]]> By: Matt http://digiphoto.thepodcastnetwork.com/2007/09/12/adobe-support-for-canon-40d-will-not-be-delayed/comment-page-1/#comment-42868 Matt Wed, 12 Sep 2007 01:28:32 +0000 http://digiphoto.thepodcastnetwork.com/2007/09/12/adobe-support-for-canon-40d-will-not-be-delayed/#comment-42868 Scott, thanks for taking the trouble to follow up on this. I'm imagine the Powers That Be realize that you speak for many others and that you have a big platform among the digerati so I'm sure it will help. However, I think you misunderstood me–or I wasn't clear. I didn't mean to imply that I thought that either Canon or Adobe were dragging their heels intentionally in this matter or had some kind of feud going on. Rather, I was surprised that it seems to be business at usual that Canon doesn't give Adobe ANY advance information (and especially any kind of technical heads up) before they release a new camera. My impression from reading the Adobe Lightroom forum (and the folks over there seemed to be on a first name basis with the Adobe Camera Raw/Lightroom teams for what that's worth) is that Adobe has to stand in line with everyone else to get their hands on a 40D. It just seems like a crazy policy on Canons part. I can't see any rationale for it. If anything it would discourage buyers from purchasing a new camera upon release and I don't imagine people are going to abandon Adobe for Canon's Raw Processing programs. As far as Adobe goes, I also got the impression that they didn't go out of their way to prepare themselves to act quickly when they eventually DID get a camera to work with. It seems to me that they should have some obligation to their customers to try and accelerate the process somewhat in the case of a major release like the 40D. My impression is that they intend to stick with their standard upgrade/fix schedule (which I came to understand was 3 or 4 times a year) regardless of circumstances or demand. In fact reading some of the postings on the Lightroom thread there seemed to be very little sympathy (from the posters who seemed to be kind of "inside" as I mentioned) for 40D owners. There were a couple instances of "well I had to wait a long time until Camera Raw accepted my 30D so why shouldn't you? weird I hope you are right that the wait will be a short one, but I'm not so confident. You are such an optimist, you must listen to "The Better World" podcast. Scott, thanks for taking the trouble to follow up on this. I’m imagine the Powers That Be realize that you speak for many others and that you have a big platform among the digerati so I’m sure it will help. However, I think you misunderstood me–or I wasn’t clear. I didn’t mean to imply that I thought that either Canon or Adobe were dragging their heels intentionally in this matter or had some kind of feud going on. Rather, I was surprised that it seems to be business at usual that Canon doesn’t give Adobe ANY advance information (and especially any kind of technical heads up) before they release a new camera. My impression from reading the Adobe Lightroom forum (and the folks over there seemed to be on a first name basis with the Adobe Camera Raw/Lightroom teams for what that’s worth) is that Adobe has to stand in line with everyone else to get their hands on a 40D. It just seems like a crazy policy on Canons part. I can’t see any rationale for it. If anything it would discourage buyers from purchasing a new camera upon release and I don’t imagine people are going to abandon Adobe for Canon’s Raw Processing programs. As far as Adobe goes, I also got the impression that they didn’t go out of their way to prepare themselves to act quickly when they eventually DID get a camera to work with. It seems to me that they should have some obligation to their customers to try and accelerate the process somewhat in the case of a major release like the 40D. My impression is that they intend to stick with their standard upgrade/fix schedule (which I came to understand was 3 or 4 times a year) regardless of circumstances or demand. In fact reading some of the postings on the Lightroom thread there seemed to be very little sympathy (from the posters who seemed to be kind of “inside” as I mentioned) for 40D owners. There were a couple instances of “well I had to wait a long time until Camera Raw accepted my 30D so why shouldn’t you? weird I hope you are right that the wait will be a short one, but I’m not so confident. You are such an optimist, you must listen to “The Better World” podcast.

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